Agenda

• 6:30 p.m. - 8:30 p.m. | Welcome Reception + Networking

• 8:00 a.m. – 9:00 a.m. | Breakfast + Networking
• 9:00 a.m. – 10:30 a.m. | Introductions, Opening Remarks + Industry Trends Briefing

  Introductions, Opening Remarks

  • Nick Quil, Chief Executive Officer at HBR Consulting

   

  Industry Trends Briefing

  • Discussion / inventory of what transpired since Legal Lab 2018
  • Advancements in the industry overall
  • Evolutions in the ‘voice of the client’ and considerations for law firms

  Speakers:

  • Lauren Chung, Managing Director at HBR Consulting
  • Kevin Clem, Chief Commercial Officer at HBR Consulting
• 10:30 a.m. – 12:00 p.m. | Service Delivery: Achieving Alignment in an Increasingly Segmented Market

  Law firms face increasing competition – from ALSPs, the Big 4, and their own clients (a “crossover,” as described by a Legal Lab 2018 participant, where law departments’ internal legal spend exceeds outside counsel spend), as well as shifting talent needs and changing underlying client relationships and expectations. These pressures are incompatible with the traditional law firm model, requiring firms to develop new service delivery models that directly align with the needs of the corporate client. This session will explore ways to achieve that alignment, along with the supporting business model and firm culture.

  Facilitator: Kevin Clem, Chief Commercial Officer at HBR Consulting

  Speakers:

  • Diana Day, Vice President and General Counsel at San Diego Gas & Electric
  • Kathryn DeBord, Chief Innovation Office at Bryan Cave Leighton Paisner LLP
  • Maureen Naughton, Managing Director, Program Management Office at Goodwin
  • Lawton Penn, Senior Corporate Counsel at Amazon
  • Matthew Peters, National Innovation Leader at McCarthy Tétrault
• 12:00 p.m. – 1:30 p.m. | Lunch + Networking
• 1:30 p.m. – 3:00 p.m. | Technology: Data Science + Analytics

  The world around us continues to digitize and data analytics is becoming a point of strategic emphasis for organizations across business sectors. Though perhaps a step behind peer industries, analytics is quickly becoming a priority for legal organizations and creativity in this space continues to increase. This interactive session will explore the leading areas where data can be leveraged to improve decision-making and enhance client service. Specific examples and success stories from pioneers in this space will be shared to help participants understand how to their analytics initiatives from lofty ideas and concept into tangible results.

  Facilitator: Andrew Baker, Senior Director at HBR Consulting

  Speakers:

  • Eric Falkenberry, Partner at DLA Piper
  • Mike Klastava, Vice President, Legal Reporting & Analytics at AIG
  • Nicole Morris, Director of TI:GER and Professor in Practice at Emory Law
  • Michael Sander, Founder and Managing Director at Docket Alarm and Director of Analytics at Fastcase
• 3:00 p.m. – 3:15 p.m. | Break
• 3:15 p.m. – 4:45 p.m. | Talent: Strategies for Recruiting and Retaining a Diverse and Inclusive Workforce and Driving Long-Term Engagement

  Competition for legal talent remains intense. Recruitment alone continues to be a challenge, and yet organizations are quickly realizing their greater gap may be in fostering an inclusive and engaged workforce. Engagement of team members is a persistent challenge (increasingly remote workforce, generational dynamics, space considerations, work / life balance focus). In this session we will discuss what is working, what has not worked, lessons learned, and what actions law firms and law departments can take today to start to move the needle in talent strategies.

  Facilitator: Lauren Chung, Managing Director at HBR Consulting

  Speakers:

  • Andrew I. Glincher, P.C., Chief Executive Officer and Managing Partner at Nixon Peabody, LLP
  • Ally Coll, President & Cofounder at The Purple Campaign
  • Brian Stern, General Counsel at Cetera Financial
  • Caroline Tsai, Executive Vice President & General Counsel at Western Union
  • Jennifer Winslow, Chief Operating Officer at Diversity Lab and Managing Director at OnRamp Fellowship
• 4:45 p.m. – 5:15 p.m. | Closing + Takeaways
• 5:15 p.m. – 6:15 p.m. | Break
• 6:15 p.m. – 9:00 p.m. | Offsite Dinner + Networking

• 8:15 a.m. – 9:15 a.m. | Breakfast + Networking
• 9:15 a.m. – 12:30 p.m. | Leveraging the Drivers of Motivation, Leadership and Innovation to Create Change

  This three-part session will help lawyer-leaders to apply motivational psychology to engage and motivate lawyers more effectively; reflect upon important day-to-day leadership behaviors and how they relate to motivation; and understand the key drivers that predict how ready an organization is for innovation. In the first part of the session, we will explore the psychological drivers of motivation common among lawyers and discuss particular applications to the real world of law firms and law departments. Second, we will use a video-driven Harvard Business School case to explore daily leadership behaviors that can build or undermine motivation. Finally, we will discuss six key innovation drivers, explore examples related to legal organizations, and then workshop ideas about how participants can apply this framework to their own organizations. Throughout, we will also discuss research relating to millennials, diversity and driving effective team performance.

  Speaker: Scott Westfahl, Professor of Practice, Director of Executive Education at Harvard Law

• 12:30 p.m. – 1:00 p.m. | Closing Remarks + Survey Feedback
• 1:00 p.m. | Boxed Lunches + Departure