Agenda

• 6:30 p.m. - 8:30 p.m. | Welcome Reception + Networking

• 8:00 a.m. – 9:00 a.m. | Breakfast + Networking
• 9:00 a.m. – 10:30 a.m. | Introductions, Opening Remarks + Industry Trends Briefing
• 10:30 a.m. – 12:00 p.m. | Service Delivery: Achieving Alignment in an Increasingly Segmented Market

  Law firms face increasing competition – from ALSPs, the Big 4, and their own clients (a “crossover,” as described by a Legal Lab 2018 participant, where law departments’ internal legal spend exceeds outside counsel spend), as well as shifting talent needs and changing underlying client relationships and expectations. These pressures are incompatible with the traditional law firm model, requiring firms to develop new service delivery models that directly align with the needs of the corporate client. This session will explore ways to achieve that alignment, along with the supporting business model and firm culture.

• 12:00 p.m. – 1:30 p.m. | Lunch + Networking
• 1:30 p.m. – 3:00 p.m. | Technology: Data Science + Analytics

  The world around us continues to digitize and data analytics is becoming a point of strategic emphasis for organizations across business sectors. Though perhaps a step behind peer industries, analytics is quickly becoming a priority for legal organizations and creativity in this space continues to increase. This interactive session will explore the leading areas where data can be leveraged to improve decision-making and enhance client service. Specific examples and success stories from pioneers in this space will be shared to help participants understand how to their analytics initiatives from lofty ideas and concept into tangible results.

• 3:00 p.m. – 3:15 p.m. | Break
• 3:15 p.m. – 4:45 p.m. | Talent: Strategies for Recruiting and Retaining a Diverse and Inclusive Workforce and Driving Long-Term Engagement

  Competition for legal talent remains intense. Recruitment alone continues to be a challenge, and yet organizations are quickly realizing their greater gap may be in fostering an inclusive and engaged workforce. Engagement of team members is a persistent challenge (increasingly remote workforce, generational dynamics, space considerations, work / life balance focus). In this session we will discuss what is working, what has not worked, lessons learned, and what actions law firms and law departments can take today to start to move the needle in talent strategies.

• 4:45 p.m. – 5:15 p.m. | Closing + Takeaways
• 5:15 p.m. – 6:15 p.m. | Break
• 6:15 p.m. – 9:00 p.m. | Offsite Dinner + Networking

• 8:45 a.m. – 9:15 a.m. | Breakfast + Networking
• 9:15 a.m. – 12:30 p.m. | How to Strengthen the Corporate Client + Law Firm Relationship through Collaboration

  As discussed in earlier sessions, client-focused alignment is crucial for law firm success in this evolving market. Many law firms are striving to innovate to differentiate themselves in the market, but not all succeed. Innovation efforts that are aligned with clients’ needs are most likely to gain traction. Collaborating with clients through co-innovation is a way to cultivate that alignment such that clients know their voice is heard and firms truly understand their clients’ needs. This interactive, facilitated workshop builds on the prior day’s discussions, allowing participants to delve deeper into the topics in small groups, developing “call to action” ideas to specifically address advancements between corporate clients and law firms.

• 12:30 p.m. – 1:00 p.m. | Closing Remarks + Survey Feedback
• 1:00 p.m. | Boxed Lunches + Departure